Community Manager

2 weeks ago(1/10/2018 12:15 PM)
Job Category
Property Management
Job Type
Full Time
Property Name
Wellington Park
# of Open Positions

Position Summary

This position is responsible for the operations of Wellington Park Town-homes. It will appeal to a responsible individual who enjoys a variety of operations and project management tasks. The Community Manager will supervise the administration and execution of the day-to-day services and strategies in all assigned residential property enterprises. Responsibilities include overseeing all leasing, monitoring physical operations, risk management, accounts receivable/payable, administration, assisting with and adhering to property budgets, financial reporting, staff management/performance and ensuring a high level of customer service is maintained to all stakeholders.

Key Responsibilities

  • Ensure Wellington Park is well maintained and managed in accordance with Westcorp guidelines in a timely and cost efficient manner.
  • Supervise, coordinate and coach community staff team members.
  • Execute the community’s business operations within the approved budget and owners’ goals and objectives.
  • Assist in the preparation of operating budgets and the monitoring of budgets thereafter through regular financial reporting.
  • Issue purchase orders, coordinate contractors and conduct a variety of regular inspections.
  • Responsible for after hour emergencies beyond the scope of on-call maintenance staff.
  • Foster good resident relations and implement approved programs in accordance with budget guidelines.
  • Conduct scheduled inspections of the Wellington Park grounds and vacant suites.
  • Conduct transfer requests inspections.
  • Diligently oversee the collection of resident arrears.
  • Ensure all maintenance and repairs are conducted in a timely and cost efficient manner.
  • Supervise and oversee the leasing processes, lease administration and renewal processes.
  • Provide key input into the marketing program.
  • Ensure resident move-ins and move-outs are completed in an efficient and timely manner.
  • Schedule and facilitate regularly scheduled staff meetings.
  • Effective schedule with the maintenance and renovation teams, month end turnover, suite renovations and building painting within the properties.
  • Oversee and assist in training of office and leasing staff.
  • Ensure local, provincial, and federal laws and regulations are being observed at the community.
  • Oversee and assist in training of office and leasing staff.
  • Ensure local, provincial and federal laws and regulations are being observed at the community.
  • Ensure compliance with the Residential Tenancies regulations in all procedures.
  • Execute all work in a safe, professional manner in compliance with Occupational Health and Safety Legislation.
  • Ensure comprehension and compliance with all Westcorp Playbook policies and policies.
  • Perform other duties as required and assigned by the Senior Property Manager


Required Skills & Abilities

  • Relevant experience in Residential Property Management and an ARM® Designation is an asset
  • Previous community management and leasing background and experience required
  • Must be available to work the hours that can be irregular, as required by the business needs
  • High degree of professionalism and dedication to all stakeholders
  • Ability to read and interpret financial reports (basic accounting fundamentals required)
  • Excellent proficiency in Microsoft Office and computer based accounting programs; Yardi is an asset
  • Exceptional communication (verbal and written)
  • Strong interpersonal and organization skills
  • Must be personable and have a positive, energetic attitude
  • Must have own vehicle and valid driver's license
  • Possess sensational customer service philosophy
  • Security clearance required upon offer of employment
  • Must be flexible, be willing and have the ability to change roles, tasks or responsibilities as required
  • Proven customer service/resident relation skills
  • Highly organized, results oriented and ability to work in a multi-functional team environment
  • In alignment with our Westcorp Values:
  • Integrity, Vitality, Accountability, Results, Collaboration, Learning and Innovation






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